If you’re a New York Islanders fan, there is no need to revisit the pain you suffered in recent years when the team struggled to find a reliable, viable home. Not with the opening last year of UBS Arena, a comfortable, tech-filled home for hockey and events that should serve Long Island residents well into the future.
Click here to read the story at stadiumtechreport.com.
Discussion Questions:
- What is fan experience?
- What is a venue?
- What impact does venue have on the fan experience?
- Why is fan experience important?
- How does technology impact the fan experience?
- What is one example of how the new arena incorporates improved technology?
- The article includes a quote from an Islanders’ executive that suggests the franchise has a “very damaged fan base.” What does that mean and why?
- What is revenue?
- How might the opening of UBS Arena impact ticket sales for the Islanders?
- Why are ticket sales important to the franchise?
- In addition to ticket sales, how else might improved technology and amenities at UBS Arena help the team to generate more revenue? Be prepared to discuss your answers in class.